INTERNAL_SERVER_ERROR_3

Will my server stop crashing with this error if I upgrade to a paid subscription? It's very frustrating for me and visitors to my website.
18 Replies
orriols
orriols5d ago
Hi @MelerEcckmanLawler Are you seeing these errors in all regions, or in a region in particular?
MelerEcckmanLawler
I assume it happens to others not in my own region.
orriols
orriols5d ago
We've experienced an important error spike at around 8:40 UTC in europe. We are investigating the incident. Can you clarify if 1. This region matches your case 2. Are the errors still happening right now?
MelerEcckmanLawler
This has been going on a month about, at least, if not longer.
orriols
orriols5d ago
oh, ok
MelerEcckmanLawler
In the USA, probably globally, not sure. I don't recall it ever occurring to any of my sites until I got a lot of traffic. So I believe it's traffic related.
orriols
orriols5d ago
Can you dm me (or write an email to support@deno.com) stating the org or user, and projects affected, so that we can take a look in detail?
MelerEcckmanLawler
Can I just post it here? User ID: 112115d3-54ac-458b-bab6-103426b8cb5a wordcel.org It affects other sites too, but that is the only one I'm concerned about.
orriols
orriols5d ago
thanks!
MelerEcckmanLawler
My site is down apparently, wow. Did not know that. Is this related to the issue being investigated right now? This has never happened before.
MelerEcckmanLawler
I hope my KV database is restored because my backups are a bit out of date 🙃 Please tell me my KV database is okay 🙏 I checked and it seems it's still there 🙂
orriols
orriols5d ago
Yes, sorry this is an unrelated incident we are currently experiencing. Should be back in a few seconds The KV database is unafected
MelerEcckmanLawler
It's back. Thanks! Oh, all Deno sites were down just now?
orriols
orriols5d ago
Unfortunately yes, for a few minutes.
MelerEcckmanLawler
No word on what might be causing the INTERNAL_SERVER_ERROR_3?
orriols
orriols5d ago
Looking into it
MelerEcckmanLawler
Thanks.