tychi
tychi7mo ago

quota exceeded

i hit the free limit tonight and upgraded to pro 20 minutes ago— when do my sites stop erroring with this code and go live again?
3 Replies
Deno AI Helper
Deno AI Helper7mo ago
I wasn't able to find the answer to your question in the official Deno documentation. However, based on general practices with online services, after upgrading to a pro account, it typically takes a little while for the changes to propagate and for your new quota limits to take effect. If there's no specific information in the documentation about this, it's often a good idea to wait a bit and see if the issue resolves itself. If your sites are still not live after a reasonable amount of time, you might want to check if there's a need to restart your services or if there's a manual step required to apply the new quota. Additionally, ensure that the upgrade process was completed successfully and that there were no errors during payment or account changes. Please note that this advice is not based on the Deno documentation, and I would advise you to double-check the accuracy of this advice, possibly by reaching out to Deno's support or checking any account or service-specific documentation or FAQs that might be available.
tychi
tychi7mo ago
i’m online— paid for myself and not my org at first slight feedback— in the moments after being offline, the billing associations are not intuitive. as an engineer, i understand why and what went wrong; as a designer i think there’s room for improvement actually, i’m not sure. i think there’s just one billing thing, so when i “paid” for my organization i didn’t actually get “billed” but my sites came back online instantly. i then “canceled” my personal plan, but since i’m assuming there’s just the one, that’s wrong, so i’m “renewed” and my account should be in correct standing. i’ve worked in billing and understand all this is tricky— i’m all good, (i think) just sharing the extra logic on my end because i hope this is valuable feedback in an area where most people don’t comment at all.